customer service

Shipping

Shipping options and costs

We always try to process orders as quickly as possible. For us and for you as a customer, that is pleasant. View the shipping costs per country and to which countries we ship. Free shipping within the Netherlands and Belgium from orders worth €75,-, for other countries we use standard shipping costs. See below for an overview:

  • The Netherlands € 5,99
  • Belgium € 6,99
  • Germany € 8,99
  • France € 9,99
  • Spain € 12,99
  • Italy € 9,99
  • Austria € 14,99
  • Denmark €17,99
  • Sweden € 23,99
  • Finland € 29,99
  • Czech Republic €9,99
  • Portugal €14,99
  • Greece € 27,99
  • Poland € 8,99
  • Slovenia €21,99
  • Croatia €23,99
  • Romania €23,99
  • Ireland €23,99
  • Luxembourg € 19,99
  • Estonia €23,99

General information:
Parcels within the Netherlands and Belgium are delivered by PostNL and DHL. Parcels to other European countries are delivered by DHL, PostNL or DPD. Immediately after your order has been shipped, you will receive a Track & Trace code by email with which you can easily track your order online. The status of your shipment will be automatically adjusted in your Track & Trace overview.

Delivery times

The Netherlands

Ordered before 17pm on:
First delivery attempt:
Monday
Tuesday
Tuesday
Wednesday
Wednesday
Thursday
Thursday
Friday
Friday
Saturday or Monday
Saturday
Tuesday
Sunday
Tuesday

Belgium

Ordered before 17pm on:
First delivery attempt:
Monday
Tuesday Wednesday
Tuesday
Wednesday Thursday
Wednesday
Thursday Friday
Thursday
Friday Saturday
Friday
Saturday/Monday
Saturday
Tuesday Wednesday
Sunday
Tuesday Wednesday

Germany & other European countries

The shipments for Germany takes 3 working days and for the rest European countries applies 5 working days delivery time.

Pick up and showroom visit

Local Pickup Order

Orders can be picked up in our warehouse during our opening hours. No appointment is needed for this. This is possible on weekdays between 09:00 and 17:00. Our address:
Jac. P. Thijsseweg 11, 2408ER
Alphen aan den Rijn, Netherlands

Showroom visits only possible on selected days

Occasionally we also open our showroom, where you can browse our Funko Pop collection and make purchases directly. This will happen on select dates so we can give you the best experience possible.