PopsPortal

Our website address is: https://popsportal.nl

What personal data do we collect and why?

Privacy Statement

When you visit this website, we collect various data for various purposes. Below you will find an explanation of what data we collect, for what purposes, how we obtain the data, what your rights are and how you can exercise them. PopsPortal respects your privacy and ensures that all your personal data is treated confidentially and carefully secured.

In our processing we comply with the requirements set by the privacy legislation. That means, among other things, that:
– we clearly state for what purposes we process personal data. We do this via this privacy statement;
– we limit our collection of personal data to only the personal data needed for legitimate purposes;
– we first ask you for your explicit consent to process your personal data in cases where your consent is required;
– we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
– we respect your right to request access to, correction or deletion of your personal data.

PopsPortal VOF is responsible for data processing. In this privacy statement we explain which personal data we collect and use and for what purpose.

Personal data and data processing
In order to offer you a good and personal service, we need some information from you. If you register with us, your name, (email) address and telephone number will be stored. This data is only used for services that you have specifically requested, i.e. when you place an order with us or when you adjust your data.

PopsPortal processes various types of data.

Identity data
These are details that you enter during the ordering or registration process:
– Name and address details
- E-mail address
- Sex
- Date of birth
- Phone number
– Mobile phone number

We use the order data to process your order and to deliver the package to you as soon as possible. Your e-mail address and telephone number can be useful if, for example, there is something wrong with your package. The e-mail address you enter here will not be used for marketing purposes. We will not provide the data linked to your username to third parties, unless this is necessary in the context of the implementation of the agreement that you conclude with us or if this is required by law. In case of a suspicion of fraud or misuse of our webshop, we can hand over personal data to the competent authorities.

Newsletter data
When you register on our site via 'account', you can indicate whether you want to receive our digital newsletter with interesting offers. If you would like to receive our newsletter, please tick the box. If you want to unsubscribe from the newsletter, you can always do so via the link in the newsletter or by sending us a reply e-mail with the request to unsubscribe. Your other data will not be used for marketing purposes and we will not provide it to third parties for commercial purposes.

Payment details
If you want to pay afterwards (after receiving your order), your details will be checked and registered with Afterpay at the request of PopsPortal, to which PopsPortal pledges the claims of orders on account. They then decide on the basis of this information whether you are eligible for this payment method. When registering payment details, we only note your payment method (MasterCard, VISA, American Express, PayPal, iDEAL, Bancontact, Postpay). Of course, bank details are not stored by us and every payment option is secured.

Traffic data
With traffic data you can think of registering an IP address*, installing a cookie** and registering click behavior and analyzing your navigation on our website. We use the traffic data to analyze the surfing behavior of our visitors. We look at how the navigation is used, which pages are visited and which articles are ordered, so that we can improve the familiarity, functionality and content of our site (and digital newsletters).

* An IP address is an Internet Protocol address that points to a unique destination on the Internet. This may mean that in some cases it can be traced directly to the visitor's computer. This information is essential to send the pages to the correct computer via the Internet.
** A cookie is a collection of data, a registration file, that a website transfers to a computer's hard drive for storage. Although a cookie does not identify the visitor, it does identify his computer. Our website installs a cookie to analyze your surfing behavior so that we can optimally compile our website.

Cookies are also used in our web shop. Cookies are also placed by third parties that we have engaged. When you visit our web shop for the first time, a message is displayed in which we explain why we use cookies. We consider your further use of our web shop as permission for this use of cookies. You are free to disable cookies via your browser. Please note that it is possible that our website will no longer work optimally. We have made agreements with third parties that place cookies about the use of cookies and applications. However, we do not have full control over what the providers of these applications themselves do with the cookies when they read them. For more information about these applications and how they deal with cookies, we refer you to the privacy statements of these parties (note: these can change regularly).

Location data
If necessary for the service, we may collect location data (GPS) from you. Your permission will be requested for this at the time itself. This (location) data can also be stored and processed by the provider of, for example, the navigation/map software, such as Google Maps, but the data can also be used by, for example, Google or Apple itself. We have no influence on this. We recommend that you read the relevant privacy statements of the relevant provider.

Provision to third parties
We may pass on your data to our partners. These partners provide customized advertisements based on your personal data. These partners are involved in the execution of the agreement. These partners are (also) located outside the EU. We have strict agreements with them to comply with European privacy regulations.

Purposes and data processing
Below you will find the purpose(s) for which PopsPortal collects your data. PopsPortal has specific goals in mind when processing your data. We process identity and payment data for administrative purposes, such as:
– processing your order
– the delivery of your order to the delivery address you have chosen
– the payment of your order

We process newsletter and traffic data for communicative purposes, such as:
– sending a digital newsletter with interesting offers
– promoting the user-friendliness of the site.

Retention periods
The personal data described above will be kept for as long as necessary to process your orders, including warranty and return periods. After that, we store data for a maximum of two years for statistical purposes. The data will then be deleted, unless there is a legal obligation that requires longer storage (such as the seven-year fiscal retention obligation).

Link through our website
The PopsPortal website may contain third-party advertisements or links to other sites that are not under the control of PopsPortal. PopsPortal is in no way responsible for the content or compliance with the privacy rules of the operators of such sites. Furthermore, the inclusion of links to other sites does not imply any approval by PopsPortal of the content of such sites.

Secure pages
The online payment options are secured. The pages are protected with SSL, so your data is sent encrypted and it is impossible for third parties to see your (credit card) data. You can check the security by right-clicking on the payment page and choosing 'Properties'. You will now see a window with the connection details. At 'Connection' it is stated that it concerns an SSL connection. Your credit card details, such as the number and expiration date, are of course not stored.

Rights of visitors and our customers
On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain below what these rights are and how you can invoke these rights. In principle, in order to prevent abuse, we will only send copies and copies of your data to your e-mail address already known to us. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep records of settled requests, in the case of a forget request we administer anonymized data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems. You have the right to submit a complaint to the Dutch Data Protection Authority at any time if you suspect that we are using your personal data in the wrong way.

Right of inspection
You always have the right to view the data that we (have) process and that relate to you or can be traced back to you. You can submit a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who process this data to the e-mail address known to us.
data, stating the category under which we have stored this data. Right of rectification You always have the right to have the data that we (have) process and that relate to your person or can be traced back to you, adjusted. You can submit a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted
we will send you a confirmation at the e-mail address known to us that the data has been changed.

Right to limit processing
You always have the right to limit the data that we (have) process that relate to or can be traced to your person. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the information until you remove the restriction will no longer be processed.
Right to portability You always have the right to have the data that we (have) process and that relate to your person or can be traced back to you, processed by another party. You can submit a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or transcripts of all data about you that we have processed or that have been processed by other processors or third parties on our behalf to the e-mail address known to us. In all probability, we will no longer be able to continue providing services in such a case, because the secure linking of data files can then no longer be guaranteed. Right to object and other rights You have the right to object to the processing of your personal data by or on behalf of PopsPortal in appropriate cases. If you object, we will immediately cease processing the data pending the handling of your objection. If your objection is justified, we will make copies and/or transcripts of data that we (have) process available to you and then permanently cease processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.

For questions about our privacy policy or questions regarding access to and changes to (or deletion of) your personal data, you can contact us at any time using the details below. You can also submit a request to request a data export for data that we use with your permission, or indicate with reasons that you want us to limit the processing of personal data. In order to prevent abuse, we may ask you to identify yourself adequately. When it concerns access to personal data linked to a cookie, you must send a copy of the cookie in question. You can find this in the settings of your browser. If the data is incorrect, you can request us to change or delete the data.

confidentiality
The persons acting under the authority of the responsible party, as well as the responsible party itself and those who have access to personal data, are obliged to maintain the confidentiality of the personal data of which they become aware, except insofar as they are obliged to make statements by law or regulation.

Security
To prevent unauthorized access to your personal data, PopsPortal has taken various security measures, including measures against unauthorized access, unauthorized use, unauthorized modification, unlawful and unintentional destruction and unintentional loss.

Personal Data Authority
Of course we are happy to help you if you have complaints about the processing of your personal data. Pursuant to privacy legislation, you also have the right to submit a complaint to the Dutch Data Protection Authority against this processing of personal data. You can contact the Dutch Data Protection Authority for this.

About the data processing
Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and for whom the data is available.

Web store software
hood.discount
Our webshop is developed with software from WordPress. Personal data that you provide to us for the benefit of our services will be shared with this party. WordPress has access to your data to provide us with (technical) support, they will never use your data for any other purpose. WordPress is obliged to take appropriate security measures based on the agreement we have concluded with them. WordPress uses cookies to collect technical information regarding your use of the software, no personal data is collected and/or stored.

Webhosting
Hostinger
We purchase web hosting and e-mail services from Hostinger. Hostinger processes personal data on our behalf and does not use your data for its own purposes. However, this party can collect metadata about the use of the services. These are not personal data. Hostinger has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. Hostinger is obliged to maintain confidentiality on the basis of the agreement.

Email and mailing lists
Nextmessage
Our website uses Nextmessage, a third party that handles the e-mail traffic from our website and the sending of any newsletters. Many e-mails that you receive from our website and web forms are sent via the servers of Nextmessage. Nextmessage will never use your name and e-mail address for its own purposes. At the bottom of every e-mail that is automatically sent via our website you will see the 'unsubscribe' link. If you click on this, you will no longer receive e-mail from our website. Your personal data is stored securely by Nextmessage. Nextmessage uses cookies and other internet technologies that provide insight into whether e-mails are opened and read. Nextmessage reserves the right to use your data to further improve the service and to share information with third parties in this context.

Office365
We use the services of Office365 for our regular business email traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. Office365 does not have access to our mailbox and we treat all our email traffic confidentially.

Payment processors
Mollie
We use the Mollie platform to handle (part of) the payments in our web store. Mollie processes your name, address and place of residence information and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and to share (anonymous) data with third parties in that context. All the aforementioned guarantees with regard to the protection of your personal data also apply to the parts of Mollie's services for which they engage third parties. Mollie does not store your data any longer than is permitted by law.

Reviews
WebwinkelKeur
We collect reviews via the WebwinkelKeur platform. If you leave a review via WebwinkelKeur, you are obliged to provide a name and email address. WebwinkelKeur shares this information with us, so that we can link the review to your order. WebwinkelKeur also publishes your name on its own website. In some cases, WebwinkelKeur may contact you to explain your review. In the event that we invite you to leave a review, we will share your name and email address with WebwinkelKeur. They only use this information for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties for the provision of services, for which we have given permission to WebwinkelKeur. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of the services for which WebwinkelKeur engages third parties.

Shipping and logistics
DHL/POSTNL/DPD
When you place an order with us, it is our job to have your package delivered to you. We use the services of DHL/POSTNL/DPD to carry out deliveries. For this purpose it is necessary that we have your name, address and place of residence details with us DHL/POSTNL/DPD ... DHL/POSTNL/DPD uses this information only for the purpose of executing the agreement. In the event that DHL/POSTNL/DPD engages subcontractors, sets DHL/POSTNL/DPD your data also available to these parties.

Invoicing and accounting
Jorrt
We use the services of Jorrt to maintain our administration and accounting. We share your name, address and place of residence details and details regarding your order. This data is used to administer sales invoices. Your personal data is sent and stored protected. Jorrt is obliged to secrecy and will treat your data confidentially. Jorrt does not use your personal data for purposes other than those described above.

External sales channels
Bol.com
We sell (part of) our articles via the Bol.com platform. If you place an order via this platform, Bol.com will share your order and personal data with us. We use this information to process your order. We treat your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.

Cookies

PopsPortal uses cookies

Websites use useful and convenient techniques that increase ease of use and make the site as interesting as possible for each visitor. The best-known examples of these techniques are cookies.

Cookies are simple small text files that are stored on the hard drive or in the memory of your computer. Cookies cannot damage your computer or the files on your computer. PopsPortal uses cookies to ensure that you do not receive or have to enter the same information every time you visit our site. We make it easier for you to use our website and can use cookies to make you relevant offers – outside of PopsPortal – based on the interest shown on PopsPortal.

By continuing to use this website, you agree to the use of cookies. For the sake of clarity, we note that functional cookies, which ensure that PopsPortal functions properly, are always placed regardless of your choice to enable or disable cookies.

Functional cookies, for example, provide information that you enter on the various pages during ordering, so that you do not have to enter the data again and again. These cookies may be placed without permission. The use of cookies is safe. No personal information, such as a telephone number, can be derived from cookies. As a result, cookies cannot be used for telemarketing campaigns. The cookies are used for service-oriented e-mails.

Types of cookies

• First-party cookies: these are direct cookies and are placed on your computer by PopsPortal when you open the website. These first-party cookies have different purposes, including remembering personal settings and added items in the shopping cart.
• Third-party cookies: these are cookies that are used to remember data so that external websites can show targeted information/offers.

How can I opt out of cookies?
If you do not want to give permission to a website to place cookies, you can set your web browser so that a party can no longer place cookies. You can find more information under the option “Help” in your web browser. If you make it impossible to place cookies (via your browser settings), there is a chance that certain functions will not work or that you will not be able to use certain services.

Google Analytics
Cookies from the American company Google are placed via our website as part of the “Analytics” service. We use this service to track and receive reports on how visitors use the website. This processor may be required by applicable laws and regulations to provide access to this data. We collect information about your surfing behavior and share this data with Google. Google may use this information in
interpret the context with other datasets and in this way follow your movements on the internet. Google uses this information to offer targeted advertisements (Adwords) and other Google services and products.

Cookies from third parties
In the event that third party software solutions use cookies, this is stated in this privacy statement.

Closing comments

If, after reading this privacy policy, you still have questions about the protection of your privacy during your visits to our website, please feel free to contact us in writing using the details below. PopsPortal may amend this privacy statement from time to time if developments occur in the field of, for example, technology, legislation, processing or provision. Changes will be announced via this page. Below you will find information about PopsPortal if you wish to contact us.

Address:
PopsPortal
Jac. P Thijsseweg 11
2408 ER Alphen aan den Rijn

Customer service:
Tel; +0172 255 077
E-mail; info@popsportal.nl